Extendicare achieves record Q3 results driven by 13% organic growth and successful acquisitions, enhancing home health care capabilities amid aging demographic demands.
In this transcript
Summary
- Extendicare reported strong Q3 2025 results with a 22.6% increase in revenue to $440.3 million, driven by acquisitions and organic growth, particularly in the home healthcare segment.
- The acquisition of Closing the Gap added $24 million in revenue and $3.1 million in NOI, exceeding initial expectations and contributing to a 13% increase in home healthcare volumes.
- The company's adjusted EBITDA rose by 40.6% to $50.8 million, with improvements across all segments, notably a 230 basis point increase in home healthcare NOI margin to 13.6%.
- Extendicare increased its senior secured credit facility by $100 million to support recent acquisitions while maintaining strong liquidity.
- The company continues to advance its long-term care redevelopment projects, with six homes under construction and plans to replace older Class C beds with new facilities.
- Management emphasized strategic growth through acquisitions and organic growth, leveraging a scalable back-office platform to handle increased volumes and improve margins.
- The future outlook remains positive, with Extendicare positioned to capitalize on demographic trends and increased demand for home healthcare services due to long-term care capacity constraints.
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OPERATOR - (00:00:00)
Thank you for standing by. This is the conference Operator. Welcome to Extendicare Inc. Third quarter 2025 analyst conference call. As a reminder, all participants are in listen only mode and the conference is being recorded. After the presentation, there will be an opportunity to ask questions. To join the question queue, you may press Star then one on your telephone keypad. Should you need assistance during the conference call, you may signal an operator by pressing Star then zero. I would now like to turn the conference over to Gillian Fountain, Vice President, Investor Relations. Please go ahead.
Gillian Fountain - Vice President, Investor Relations - (00:00:46)
Thank you Operator and good morning everyone. Welcome to Extendicare's 2025 third quarter results conference call. Joining me today are Extendicare's President and CEO, Michael Greer and Executive Vice President and CFO David Bacon. Our Q3 results were released yesterday and are available on our website as well as a live audio webcast of today's call along with an accompanying slide presentation. An archived recording will also be available on our website following the call today as well. Replay numbers and passcodes have been provided in our press release to access an archived recording by phone until midnight on November 28th. Before we get started, please be reminded that today's call may include forward looking statements and non GAAP and other financial measures. Such forward looking statements involve known and unknown risks and uncertainties that may cause actual results to differ materially from those expressed or implied today. We have identified such factors as well as details of non GAAP and other financial measures in our public filings with the securities regulators and suggest that you refer to those filings with that, I'll now turn the call over to Michael.
Michael Greer - President and CEO - (00:01:58)
Thank you Gillian and good morning. Q3 was an excellent quarter for Extendicare. Strong organic growth, augmented by a full quarter impact of our recent acquisitions established a new baseline for our results. We started the quarter by completing the acquisition of Closing the Gap on July 1, welcoming more than 1200 caregivers and adding an estimated 1.1 million annual service hours to our home health segment. Closing the Gap added $24 million in revenue and $3.1 million in NOI in Q3 ahead of our expectations when we first announced the deal earlier this year. As we integrate Closing the Gap into Paramed operations, we expect to generate annualized operating efficiencies of approximately $1.1 million after the first year. The acquisition also enhances our capability to establish and deliver new integrated care models such as direct home care contracts with hospitals that provide us with new ways to meet the needs of the aging demographic. Home healthcare volumes at Paramed were up 13% over the prior year quarter, the largest year over year organic growth we've experienced. This reflects rising demand due to the aging demographic, long term care capacity growth that's falling short of needs and a strong societal preference for living independently at home for as long as possible. We've been successful in meeting this rising demand through large scale recruiting and training programs that ensure we have the staff necessary to meet the needs of our clients. On the heels of the Closing the gap acquisition and the nine home LTC acquisition we completed in Q2, we increased our senior secured credit facility by $100 million in the quarter, drawing $55 million on our delayed draw term loan to partially fund the Closing the Gap acquisition. The upsides in our credit facility allowed us to complete the two acquisitions while maintaining very favorable liquidity, providing us with significant flexibility to optimize capital allocation and drive further growth. On slide four you can see that this quarter marked our strongest performance in recent years, reflecting margin improvements across all segments. We strive to be Canada's leader in the delivery of high quality long term care and home care services, leveraging our deep expertise to drive growth in a capital efficient manner. Our results released yesterday demonstrate several pillars of our strategy at work including organic growth driven by strong operational execution, strategic M and A that builds scale and expands service capabilities and disciplined capital allocation grounded in a strong balance sheet. Adjusted EBITDA increased to $50.8 million up 40.6% over the prior year. Excluding the out of period items recorded in both years, adjusted EBITDA increased by 36.6% to $46.9 million. With home health care leading the way, home health volumes grew almost 25% from the prior year reflecting the organic growth and Closing the gap. Home healthcare NOI margin improved by 230 basis points to 13.6% reflecting the operating leverage enabled by the scalability of our technology driven back office. In our long term care segment, Q3 NOI margin improved by 40 basis points over the prior year after adjusting for out of period items. And in managed services, third party and joint venture beds serviced by SGP grew 6% from last year, bringing the total to over 152,000 beds. Driven by the strength of these results, affo increased to 31 cents per share up 19.3% on a year over year basis, driving our payout ratio down to 45% on a trailing 12 month basis. Our growing cash flow and strong balance sheet give us flexibility to pursue strategic growth through acquisitions. We see attractive opportunities in a fragmented seniors care market that is underpinned by strong demographic demand. Our scalable back office helps make acquisitions immediately accretive as we realize the synergies that come from running higher volumes through our cloud based technology platform. Turning to slide five, we continue to advance our redevelopment agenda with six homes under construction that will bring 1408 new state of the art beds into service replacing 1,097 Class C beds. The $565 million development cost of these six projects is being funded through our joint venture with Acxiom where we retain a 15% managed interest. We are targeting opening two new homes, our Orleans and Peterborough projects, in the first half of next year. In addition, we have a further 18 projects advancing through the planning and development stages under the new Ontario Government Long Term Care Home Capital Development Program. We plan to start construction on a new 320 bed home in Sudbury by the end of this year which we intend to vend into the axiom JV in Q1 2026. Subject to regulatory approval, we aim to start construction on up to three additional projects in 2026. We remain committed to replacing the older homes in our portfolio and expanding long term care capacity in Canada. As recent projects have demonstrated, pursuing redevelopment through the joint venture structure is capital efficient. Proceeds from the sale of new projects into the joint venture and sales of vacated Class C buildings to third parties provide capital that we can redeploy into the next wave of redevelopment projects. This preserves our balance sheet and delivers long term value to shareholders. I'll now turn the call over to our CFO David Bacon to discuss our financial results in more detail.
David Bacon - Executive Vice President and CFO - (00:09:20)
Thanks Michael. I'll start with a brief review of our consolidated results followed by our individual business segments and our liquidity position. Turning first to the consolidated results for the quarter Q3 was impacted by a 2.1 million net increase in out of period long term care funding. The impact of out of period items is summarized in the appendix to the presentation which is referenced on each of the financial results slides. Our consolidated Q3 revenue increased by 22.6% to 440.3 million driven by the full quarter contribution of 56.9 million in revenue from the two recent acquisitions. 13% organic growth in our home care volumes along with bill rate increases and long term care funding increases. This was partially offset by the closure of Class C LTC homes that were vacated following the opening of the newly redeveloped long term care homes in the Acxiom joint venture. Excluding out of period items, our Q3 NOI improved by 13.7 million or 28.3% 62 million reflecting the revenue growth and approximately 6.3 million contribution to NOI from the 2 acquisitions partially offset by higher operating costs. Excluding the impact of out of period items. Our Q3 adjusted EBITDA increased by 12.6 million or 36.6% reflecting the improvement in NOI partially offset by higher administrative costs. Growth in AFFO continues to be strong with Q3AFFO of 34.9 cents per share up 27.4% from the same period last year supported by our stronger after tax earnings partially offset by higher maintenance capex in part due to the LTC homes that were acquired when out of period items are excluded. Our AFFO per share improved by 5 cents or 19.3% to 30.9 cents per share. Turning first to home health care which delivered exceptional performance this quarter, revenue increased by 48.4 million or 35% year over year driven by the $24 million contribution from the Closing the Gap acquisition, 13% organic growth in volumes and the impact of the rate increases received in Q4 of last year. NOI improved by 9.9 million or 63.2% reflecting the strong organic volume growth in our BAS business augmented by approximately 3.1 million of NOI from Closing the Gap. Turning to our long term care segment, the Q3 results were impacted by out of period funding of 3.9 million this year and 1.8 million last year. Excluding out of period funding, Our revenue increased by 34 million driven by the full quarter contribution of 32.9 million from the nine LTC homes acquired from Rivera. Funding increases and the timing of envelope care spending, partially offset by a loss of 8 million in revenue from the closure of the two redeveloped Class C homes that were replaced by new homes in the JV. NOI increased by 4.8 million or 21.2% driven by the increases in revenue and approximately 3.2 million in NOI contribution from the nine LTC homes that were acquired, partially offset by higher operating costs and the loss of approximately 600,000 in NOI related to the closed Class C homes. Corresponding NOI margins increased 40 basis points over the prior year period to 11.8 million in the quarter. Finally, turning to our managed services segment, the decline in revenue and NOI this quarter reflects the loss of the management contract resulting from the sale by Rivera of the 30 long term care homes that were under contract to extend a care nine of which we acquired in Q2 and are now included in our LTC segment. Our managed services revenue decreased 3.3 million to 15.6 million and our NOI declined 1 million to 8.9 million. Despite the reduction in the number of managed homes, earnings benefited from the 6% organic growth in our SGP clients and increased management fees from the newly opened home. In the Axiom JV, NOI margins were 57.2% for the quarter. While our year to date NOI margin of 54.9% remains in line with our expectations for this segment of between 50 and 55%. Turning to the balance sheet, our liquidity position remains strong despite funding the two acquisitions earlier this year. We ended the quarter with cash on hand of 166 million and access to a further 154 million under our revolving credit facility. All of our credit metrics remain solid and we have no debt maturities until Q1 2027. We're in a strong position which allow us to pursue our growth agenda. We will remain disciplined in our approach to allocating capital as we evaluate opportunities that strategically fit and align with our growth and shareholder value creation objectives. With that, I'll pass it back to Mike for his closing remarks.
Michael Greer - President and CEO - (00:14:38)
Thank you, David. The compelling merits of our strategy are evident in our third quarter results. As the demographic realities of an aging population continue to drive demand for our services, the scale and efficiency of our operations position us well to answer the call. Not a day goes by without a news story about the stress our health care system is experiencing. Access to care is a national challenge. The services we provide offer a way to relieve pressure on hospitals by providing care in more comfortable and cost effective settings. We will continue to build capacity to ensure that everyone in Canada receives the care they need to live their best lives. My sincere thanks to our growing team for their commitment to advancing this important mission. With that, we're happy to take any questions that you might have.
OPERATOR - (00:15:45)
We will now begin the question and answer session. To join the question queue, you May press star then 1. On your telephone keypad, you will hear a tone acknowledging your request. If you're using a speakerphone, please pick up a handset before pressing any keys. To withdraw your question, please press star then two. The first question comes from Linda White with TD Securities. Please go ahead.
Linda White - Equity Analyst - (00:16:08)
Hi everyone, this is Linda standing in for Jonathan today. Congrats on a great quarter. My first question is on the Closing the Gap acquisition when we're comparing it to the Q1. Sorry, the Q2 press release and also the initial announcement. We noticed that the earn out initially was estimated to be 3.5 to 5 million, but now it seems that it's dropped to 1.5 to 2 million. And the same with also the new business revenue estimates. We're just wondering if you can provide some details on this change.
David Bacon - Executive Vice President and CFO - (00:16:42)
Sure. The first part of the question first, with respect to the Earn out, there's three discrete contracts that the earn out relates to that were relatively new to the business at the time of the acquisition. And the earn out mechanic has us paying a portion of a percentage of the revenues for the first 12 months post closing. So what you're seeing there is more of a timing difference. And those three new contracts are ramping up a little bit slower than anticipated. And the fact that the Earn out cuts off after the first 12 months just means the contribution will be a little bit lower for the period that the earn out is applicable. So it's more of a timing thing on starting up that new business. And I think your second part of the question, just more generally around the overall results for closing the gap. They are tracking higher than when we originally announced the deal. But that is in line in keeping with, I think, what you're seeing in our own business and the growth that we've been experiencing. So it is tracking higher, but it is in line with the underlying organic growth we're seeing in Paramed.
Linda White - Equity Analyst - (00:17:57)
Okay, thank you, that's helpful. And then just continuing on the home healthcare segment, we noticed that margins were higher during the quarter. Just wondering, is this being driven with the CTG business having a higher margin or is this more like organic growth?
David Bacon - Executive Vice President and CFO - (00:18:14)
Yeah, I'd say that the single biggest contributor is just the volume growth this quarter, like a 13% organic growth year over year. The margins in closing a gap are largely similar to ours. I think it's just, it's a volume impact more than anything. And it does go to what we've said in the past about the back office and scalability. So we're able to handle that growth and you see that then get reflected in higher margins.
Linda White - Equity Analyst - (00:18:46)
Okay, that's helpful. And then on the home health care segment, again, can we expect to see more acquisitions in like the near to medium term?
David Bacon - Executive Vice President and CFO - (00:18:59)
Well, we're constantly looking for opportunities that fit well with our, , with our existing business. We don't want to buy volume just for the sake of buying volume. We're always looking for capabilities that expand our current either geographic reach or the scope of services that we're providing. So we do see a number of attractive opportunities in the market. So that is something that we're looking to explore. And the fact that our balance sheet is quite healthy, I think Gives us flexibility to look for those opportunities.
Linda White - Equity Analyst - (00:19:56)
Okay, and then one last one for me on the LTC projects under construction. It looks like the Peterborough location completion was delayed by a quarter. Just wondering if there's any particular reason behind that.
David Bacon - Executive Vice President and CFO - (00:20:12)
No, I think it's just. It actually slipped by six weeks and just slips us into a quarter. But you know, it is construction. There's no, no, nothing particularly concerning about that but it is, it is a bit delayed. Had to do a bit with tying in the power with Hydro One to be honest. But, but we're talking about the difference measured in weeks. It just crosses over a quarter.
Linda White - Equity Analyst - (00:20:37)
Okay, I see. Yeah, thanks for that. And I'll turn it back.
OPERATOR - (00:20:45)
The next question comes from Tao Wooley with cibc. Please go ahead.
Tao Wooley - Equity Analyst - (00:20:50)
Hey, good morning.
UNKNOWN - (00:20:52)
Morning.
Tao Wooley - Equity Analyst - (00:20:55)
Just for home healthcare, obviously the business is expanding rapidly. The profitability has really improved and you talked about scalability. I'm just wondering if there's a certain breakpoint point here where you need to start thinking about making more investments or are there other investments you should be thinking about making in the business now if it's going to be this much a bigger part of the profitability picture going forward.
David Bacon - Executive Vice President and CFO - (00:21:19)
Yeah, I think it's a good question. I think what you're seeing to date for us, we've been able to handle the growth that we've experienced which you're seeing in the margin improvement. I think at the moment we're comfortable being able to sustain this level. Although we'll be honest, the 13% year over year organic growth did exceed even our expectations for growth but we were able to handle that. So I do think where we're at and our ability to absorb some additional M&A through this acquisitions like closing the gap, I think we could absorb and quite readily. So there's nothing imminent from like a step function at the current level we're at. But you know, so I think, I think it is, I think we're in a good spot here given the. Where we sit today. Okay.
Tao Wooley - Equity Analyst - (00:22:25)
And then just looking at the long term care performance, I think if I'm doing my math right, like the sort of organic growth or same property NOI growth is probably in the mid single digit range which is maybe a little bit higher than what we would typically expect. Is there anything particular driving that?
David Bacon - Executive Vice President and CFO - (00:22:44)
I think yeah, it's marginally ahead of the kind of 2, 3%, but I think a few things, I mean there's a bit of an uptick in occupancy. I do think particularly In Western Canada, where you don't have the flow through funding like you do in Ontario. You know, we've made improvements there in our operating costs, , virtually eliminating, , use of agency, et cetera, which were a bit of an overhang for quite a while. But so. And we did get some, , rate increases in the west in the quarter, some additional funding there with not only kind of underlying increases, but a little bit of catching up on costs that had been running over the last couple of years. So I think it's a little bit outsized. But I still think the longer term outlook, as we've said before, is we should expect same property, NOI and LTC to be growing in that kind of inflationary kind of range, 2, 3%, with the various provincial governments keeping tabs on the underlying wage increases, which really drive all the decision making.
Tao Wooley - Equity Analyst - (00:23:55)
Okay. And then for the class C buildings that you still have on your balance sheet, I think you said there's probably about 15 to 18 projects still remaining as you look to move those out. Is that a, you know, sort of one to two per year kind of phenomenon or two to three per year? Or are you. Is there some sort of deadline you've got to hit with the ministry to try and get these all underway?
David Bacon - Executive Vice President and CFO - (00:24:25)
Yeah. Last part of the question. First, there is no deadline to hit. I think one of the positive features of the new program in Ontario is it isn't time constrained like the former capital funding. We have a target, we have 18 to do. We are ramping up to start a seventh project in construction before the end of the year, and we expect to try and start another three next year. We'd like to do three to five a year over the next. However that maps out over the next four to five years. We are looking at ways to maybe accelerate that as well, to take advantage of the program. But at the moment, that's the cadence of sort of three to five a year starting to work through the balance of the Ontario portfolio.
Tao Wooley - Equity Analyst - (00:25:19)
Okay. And then just lastly with Acxiom, you know, sort of playing a big role here in Ontario redevelopment, are you any concern that the province, you know, has some thoughts about them having control of this many assets, or is there any sort of concentration, risk and have any other capital providers come to the fore now that things have sort of started to progress with more ease?
David Bacon - Executive Vice President and CFO - (00:25:50)
No, we don't see any concern there. I mean, if you look at it from the perspective of our entire portfolio, owned and operated, we're running about 15% of the beds in Ontario and axiom is a smaller proportion of that. So there's not a significant concentration risk as a result.
Tao Wooley - Equity Analyst - (00:26:18)
And no one else has really like decided like, hey, this is a business, we'd like to step forward and be like an alternative to them.
David Bacon - Executive Vice President and CFO - (00:26:29)
Well, not with the joint venture model that we're using, no. But there are quite a number of. Other. Financial partners that are partnered with various players in the sector. Including, including with the joint venture, with our joint venture. So there are, you know, quite a number of organizations that are part of capitalizing this, this building program.
Tao Wooley - Equity Analyst - (00:27:00)
Okay, that's great. Thanks very much, gentlemen. Congratulations.
OPERATOR - (00:27:07)
The next question comes from Juliana Thornhill with National Bank Capital Markets. Please go ahead.
Juliana Thornhill - Equity Analyst - (00:27:14)
Hey guys.
UNKNOWN - (00:27:14)
Good morning.
Juliana Thornhill - Equity Analyst - (00:27:16)
I guess just starting off with the home health care and the volume growth. There, I'm just wondering what's like if. You could aggregate or place in buckets like the levels of strain on the system, whether that's the, the aging or the immigration or the lack of doctors, like how would you rank them? That's really resulting in that like 13% ADP growth.
Michael Greer - President and CEO - (00:27:40)
Well, the Financial Accountability Office in Ontario has started publishing information about availability of long term care beds in the province per thousand people over the age of 75. And what that shows is a steady downward trend in that ratio. We peaked at about 99 beds per thousand back in 2006 and we're at 58 now. And even with the new homes and the new beds that are coming on stream, they're still forecasting further declines. So you look at that in the face of a waiting list for long term care in the province that today it stands at about 48,000 people, and you realize that we have a problem in terms of supporting the needs of all of those people that are eligible for long term care, that are eligible for four hours a day of resident care in a long term care environment, but are not able to get it. So those people are occupying a lot of beds in acute care hospitals which is causing the backup into emergency departments and the hallway medicine problem that we have. But they're also, many of them are at home and so we're supporting them now with home care. So a lot of the growth that we've been seeing has been in the hours of care that we're providing to each person in our care as opposed to just more people in kind of a home care setting. So you may recall us talking about the demographic growth of the population that we serve is running at about 4% growth per year. You can kind of think of that as the underlying kind of demographic support for the sector, but with the constraints in the long term care beds, we're seeing more and more of those people being referred to us for home care support. And they require very significant numbers of hours each day to keep them living independently and to keep them safe. So we think that that's what's driving the volume growth that we're seeing. And as David mentioned, 13% year over year was. It's a surprise to us that it's growing at that pace, but that's what we think is the underlying driver.
Juliana Thornhill - Equity Analyst - (00:30:33)
Right, you're right. So it's mostly the LTC wait list. And are you seeing that are noticing. That Bill 7 is impacting that home health care growth at all?
Michael Greer - President and CEO - (00:30:45)
No, not very much. That bill attracted a lot of attention, but it's a small minority of the referrals that are subject to the terms of that process. So it really is not a material impact on the volumes.
Juliana Thornhill - Equity Analyst - (00:31:07)
Right, okay. And how would you characterize the Atlantic Canada home health care market compared to Ontario? And just similarly, what was the year over year growth in volumes also match Ontario?
Michael Greer - President and CEO - (00:31:24)
It's very different province to province because each province uses a somewhat different model and each province has quite significantly different availability of long term care beds. So some provinces have quite a bit of availability and some are more constrained than Ontario. So it's actually quite different province to province in the provinces that we operate. That 13% is the weighted average of what's happening in the different provinces.
Juliana Thornhill - Equity Analyst - (00:32:09)
Okay. And then just obviously the volume growth here is driving a lot of the margin upside, I'd say in home health care, how much does an extra million dollars in home health care revenue get you in noi? And how does that compare to like last year or two years ago? I guess my question is just really on the incremental margin and where that is trending.
David Bacon - Executive Vice President and CFO - (00:32:33)
Yeah, Giuliano, I don't think there's an easy rule of thumb on this. Unfortunately there are a lot of moving parts that are underpinning the margins changing from quarter to quarter, including things like how many stat holidays, the how much vacation our staff are taking. There's a whole bunch of different variables that contribute to it. What I would suggest is that. Our. Year to date margins are probably a good guide. There may be some additional margin improvement, you know, over the next couple of years. It's possible. But you know, I think our trailing four quarters is probably the best guide so that you've, you know, factored in all of the seasonal variability that we see in that, in that Sector.
Juliana Thornhill - Equity Analyst - (00:33:44)
Right. And just the last couple of questions I had was, you know, with the softer hard costs and lower interest expenses, are you increasing your expectations on how much of a gain you can recognize. On the projects that are actually being. Dropped down into the axiom? JV.
David Bacon - Executive Vice President and CFO - (00:34:04)
Yeah, I'd say no. I think that if you go back in time at the couple of different waves of construction we started in the different programs and now this new next generation program, you know, the first two are sort of look at cash on cash yield out of those developments, even though they were done in two very different times, two very different interest rate cost environments, they modeled out the same. And I think the way they've designed this third program, it's a sliding scale based on costs. So I still think that our expectation is the returns will be largely in line with what we've seen in the past and therefore, you know, be fairly consistent going forward. So. And I think that's by design the way they've set the program. Right, okay, I see. And just the last question, it was just on the tax; it was kind of high this quarter. I'm wondering if there's anything one time included there. The biggest difference there is there's a bunch of like some of our, the transactions have transaction related costs related to them that are not deductible. So we have a little bit of, a little bit of a blip this quarter with the deal costs that aren't deductible on in particular on closing the gap because it was a share deal. Right. Okay, thanks guys.
OPERATOR - (00:35:32)
The next question comes from Tanya Armstrong with Can Afford Genuity. Please go ahead.
Tanya Armstrong - Equity Analyst - (00:35:41)
Most of my questions have been asked. But just a couple on the margins. Again, you talked a little bit about home health care margins.
David Bacon - Executive Vice President and CFO - (00:35:53)
Tanya, you're breaking up.
Tanya Armstrong - Equity Analyst - (00:35:57)
Okay. I'll try the organic growth on your home health care segment at 13%. You touched on the overall market gains. Could you also touch on whether you. Had any market share growth in the. Quarter that contributed to that 13%?
David Bacon - Executive Vice President and CFO - (00:36:15)
So market share information, precise market share information is a little bit hard to come by because we don't have statistics that cover all the different home care programs really in any of the provinces. That said, our impression is that the majority of our growth is coming from growth in the underlying demand in the market. Remember that our contracts, particularly in Ontario, are driven by market share and entitle us to a certain market share by region across the province. So I think the majority of this is an expansion in the market as opposed to market share gains from other operators.
Tanya Armstrong - Equity Analyst - (00:37:10)
Okay, perfect. And then touching on the operating margins, but just flipping to the managed services, we saw very strong NOI margin expansion there too. Is this a new or was there. A. One time operating expense items that affected monitor?
David Bacon - Executive Vice President and CFO - (00:37:35)
Yeah, I think you're breaking up about, I think you're asking about margins and managed services. So yeah, it's a bit elevated. I think if you go back in the last three or four years, we've had a couple of quarters where we blipped above 55, but we generally are comfortable in that 50, 50 to 55 range. The things that affect it are, you know, periodically we have concern some consulting with some of our assist clients that, that can, that can have a bit of a blip timing of purchases and rebates. With our SGP clients if they have a, maybe they have a capital program going on that has a, you know, a blip in some of their procurement that comes through in the rebates. So there's a bit of variability in there. But I don't, you know, I still feel that, you know, sort of that 50, 55 we're quite comfortable with but we will see variability from time to time because of the examples that I just gave.
Tanya Armstrong - Equity Analyst - (00:38:32)
Okay, perfect. Thank you. I will leave it there.
OPERATOR - (00:38:38)
The next question comes from Pami Berg with RBC Capital Markets. Please go ahead.
UNKNOWN - (00:38:45)
Thanks.
Pami Berg - Equity Analyst - (00:38:46)
Hi everyone. You know, in the commentary you mentioned that, you know, you continue to review potential acquisition opportunities in the home healthcare space. So I'm just curious, you know, what sort of deal sizes are you looking at and maybe if you could also just comment on maybe what you're seeing from a multiple standpoint in terms of where they range.
Michael Greer - President and CEO - (00:39:11)
Yeah, there's a lot of variability in the size of organizations in the home health sector across Canada. There's a handful of companies that are similar in size to Paramed. You know, there's 10 or 20 sort of mid sized companies that look more like closing the gap and then there's a couple of hundred companies that are, that are smaller than that. And so there's quite a range. We, as I mentioned earlier, are more interested in organizations that cover a geographic area or cover a service line that we don't currently provide and that that then adds to the base for our organic growth because the organic growth is really the opportunity for creating value here. And so our acquisitions are very much about augmenting that and giving us more geographic reach from a multiple perspective. There's not a lot of comps out there and I would say that there's some pretty big Differences depending on the size of the organization. So I really couldn't say much about that.
Pami Berg - Equity Analyst - (00:40:47)
Okay, that's, that's helpful. You mentioned also just coming back to home health care, the stronger organic growth and as we kind of think about 4% sort of being the baseline is 13% that you put up this quarter. Is that sort of the high end of where you sort of see it playing out? Or maybe the other way to think about it is what are you budgeting for internally as you map out the pyramid business?
Michael Greer - President and CEO - (00:41:18)
Yeah, I think we're, the way that we're approaching this is we've set up our systems to be very, very responsive to the referrals that are coming in through our government contracts and our hospital contracts. And so it's really difficult to predict. We found it very, very difficult to predict. I mean, a couple of years ago we were thinking that there would be a rebound from the pandemic lows that we experienced and then things would level off and that they would get closer to just that underlying demographic, you know, that underlying demographic trend line of the expansion in that senior's population. So we've been surprised that we've been growing at double digits and have continued to do so as long as we have. We think we have an explanation, but it's a theory just based on looking at demand for the other services that we provide. But honestly I would have a lot of difficulty even guessing what we would expect to see next year. We've created a very scalable platform that as the referrals come in we can throttle our hiring and our training up and down to be able to respond to that quite rapidly. So we're following the market. I wish I could give you a better projection, but we're following what's coming in the front door.
Pami Berg - Equity Analyst - (00:43:21)
And I guess part of this is really going to be tied to the delivery of these long term care beds as they are completed. And the wait lists over time would start to diminish. But feels like we're probably still some time away.
Michael Greer - President and CEO - (00:43:37)
Well, and that's, and that's why I. Sorry to interrupt. That's why I pointed to these reports now that are coming out of the FAO Financial Accountability Office because they're starting to put together some projections looking out the next couple of years to see if that wait list is going to go down. And unfortunately at this point they are not projecting a decline in that wait list for the next couple of years at least. And I mean the 4% demographic growth equates to about 4,000 long term. Care beds a year. So we'd need to be opening 4,000 beds a year to cause that availability curve to level off. And we haven't hit that because yet. We're probably opening more than that over the next couple of years. But a lot of them are replacement beds because we're replacing the old sea homes. So anyway, for the foreseeable future, we're not seeing any meaningful drop in that wait list.
Pami Berg - Equity Analyst - (00:44:53)
Okay, that's helpful. Last one for me, just on the $1.1 billion of funding the Ontario government announced last month. Just any incremental pickup for paramed there or anything you can comment on?
David Bacon - Executive Vice President and CFO - (00:45:11)
Yeah, I think Tommy, that was. There's no rate increase in that 1.1 billion. I think the way to think of it is these elevated like the volume growth we've experienced over the last couple of years. What you saw there is the government kind of reallocating, committing enough funding in their budgets to create the new floor in the funding underneath the kind of volumes that you're seeing now in the sector. So I think it helps underpin kind of the new floor, which is encouraging, but there's no kind of rate increase buried in there.
Pami Berg - Equity Analyst - (00:45:45)
Okay, thanks David. I will turn it back.
OPERATOR - (00:45:52)
Once again. If you have a question, please press star then one. The next question comes from Kyle McPhee with Cormar Securities. Please go ahead.
Kyle McPhee - Equity Analyst - (00:46:02)
Hi everyone. I'm just thinking through potential bottlenecks here for ongoing pretty healthy home health care growth. It doesn't sound like back office is a bottleneck at all. What about labor? If you keep growing like this, the. Sector keeps growing like this. Does labor supply become an issue for the sector or for extend the care? And maybe as part of your comments you can just comment on your relative ability to find and keep labor versus some of the other platforms out there.
Michael Greer - President and CEO - (00:46:31)
For the most part, labor is not a constraint because of the fact that we've got our in house training programs and our partnerships with colleges. We have about 3,000 students spending part of the year in our organization getting their clinical training and getting their credentials. We also fund with various in house scholarship programs, personal support workers (PSWs) who want to bridge to a nursing registration. So we've got our own internal supply that is working quite well. So I don't see any significant constraint. A few years ago that was a big issue for us, but now from a volume perspective it really isn't a big factor. We do have some challenges in certain regions, particularly more rural regions of the country where we have trouble finding nurses and physiotherapists and certain registered staff, but that does not have a material impact on our growth numbers.
Kyle McPhee - Equity Analyst - (00:48:04)
Okay, thanks for the comments. That system.
OPERATOR - (00:48:10)
This concludes the question and answer session. I would like to turn the conference back over to Gillian Fountain for any closing remarks. Please go ahead.
Gillian Fountain - Vice President, Investor Relations - (00:48:18)
Thank you. Operator. That concludes our call for today. This presentation is available on our website along with a link to a replay of the call. Thank you all for joining us, and please don't hesitate to reach out if you have any questions. Goodbye.
OPERATOR - (00:48:35)
This brings to a close today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.
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